Community-as-a-Service Concept: How You Can Monetize Access

Written by lijin | Published 2020/07/01
Tech Story Tags: passion-economy | marketplace | vc | li-jin | hackernoon-top-story | startups | venture-capital | business

TLDR An emerging biz model will be paying for ongoing access to *people*–or what I’ll call “Community-as-a-Service’s” Concept: How You Can Monetize Access. For creators who have amassed audiences but lack ways to monetize it in a value-aligned way (not ads) For fans, the value prop is meaningful conversations and connection with each other and deeper engagement w/ someone they have affinity for. For creators, the benefit is being able to earn money.via the TL;DR App

As consumers desire greater control over how they spend their attention, an emerging biz model will be paying for ongoing access to *people*–or what I’ll call “Community-as-a-Service.”
There’s now lots of subscription services for high-quality premium content (Substack for newsletters; Knowable & Luminary for audio, etc). But for creators who lack the ability to sell something tangible, Community-as-a-Service enables monetizing *time* and *access*.
Examples of Communities-as-a-Service:
  • Tools like InviteRobot & LaunchPass enable paid Slack groups
  • Knowledge Planet in China allows KOLs to create paid groups & interact w/ subscribers
  • Video games: people pay for status & attention in communities like Twitch, Fortnite, etc
The Community-as-a-Service model can combine paid subscriptions for
access to the community itself, and tipping to express support/appreciation (including admins tipping community members for
valuable contributions!).
Not every community can successfully charge for access. The paid model works best when there’s high intentionality (the community is a destination), desire for recognition within the community, peer-to-peer
affinity & interactions, and potential for ongoing exchange of value.
For fans, the value prop is meaningful conversations and connection with each other and deeper engagement w/ someone they have affinity for. For creators, the benefit is being able to earn money and engage with
fans, without having to produce something.
Deeper trends driving this:
  • Creators have amassed audiences but lack ways to monetize it in a value-aligned way (not ads)
  • Desire for creators to own user relationships directly
  • Move towards curated micro-communities
  • Value of experience over things

Written by lijin | I am a founder and Managing Partner at Atelier, an early-stage VC firm.
Published by HackerNoon on 2020/07/01