Because of their cloud architecture, contemporary security policies, agile corporate cultures, and the complete range of business-enabling technology (which they had implemented in previous years), organizations that had fully embraced the advantages of digital transformation were able to make quick modifications.
Companies and NGOs who were behind in their digital activities had a difficult time adapting to the year's quickly shifting economic and social landscape.
The advantages of digital transformation are being realized by organizations of all kinds. For organizations, it helps them to upgrade their outdated processes, expedite efficient procedures and boost security.
More than two-thirds of boards of directors have increased their digital business activities in the aftermath of the COVID-19 epidemic, according to a mid-2020 Gartner poll, and almost half expect to change their firms' business models as a consequence.
Why Digital Transformation Matters
In order for an organization to fulfill and even anticipate the desires and requirements of its stakeholders, digital transformation necessitates the integration of internet-based tools and technology into its operations.
Organizations may improve their competitiveness in the market by working more quickly and in novel ways. Modern security software and best practices, such as cloud computing and mobile technologies, provide safe and dependable access to corporate applications from any location.
As a result of automation, operations are streamlined and mistakes are avoided. In addition, it frees up human workers to focus on higher-value behaviors that robots can't do, resulting in a better working environment and better experiences for both employees and customers.
Artificial intelligence (AI) has the potential to further revolutionize a business by evaluating large data sets to uncover issues such as fraudulent conduct and then using what it has learned to find new ways to generate income.
What are the Pros of the Digital Era For Businesses?
By speeding up and simplifying procedures, digital technology may improve efficiency and production.
It is possible for robots to outperform humans in many ways. When compared to humans, IBM's bots performed jobs at a rate of 20 times quicker and with fewer mistakes. When it comes to speed and precision, business intelligence and analytical software solutions just can't compete.
Advanced technologies allow workers to make better judgments quicker than they would without them.
As businesses evolve, they're replacing their old systems with new ones that integrate operations and facilitate the flow of data across all departments. Using a comprehensive digital technology strategy, CIOs and other executives have been able to reduce redundant and unnecessary technology, as well as the accompanying expenditures, according to experts.
On-demand computing resources and platforms as a service have also helped firms optimize their technology expenditures by offering as much computing power required at the time rather than paying for surplus capacity simply to address uncommon surges in consumption.
In the wake of COVID-19, organizations that embrace digital technology and cultivate a digital culture that embraces change are better equipped to respond rapidly to evolving market dynamics. Incumbent companies and other organizations can better withstand everyday fluctuations in business conditions and more significant, once-in-a-lifetime events.
Executives have always acknowledged that digital transformation has contributed to their company's resilience, but Pastore of The Hackett Group says that this will only become more apparent beyond 2020. Before, he said, "resilience wasn't as big a concern as it is today."
As Pastore put it, "digitally aware businesses can not just respond to change, but profit on it. Digitally mature firms, for example, may quickly scale up or down in response to changing demands due to their growing dependence on cloud computing. Software development approaches like DevOps and Agile, which emphasize teamwork and fast development of new features to keep up with changing market demands, are becoming more popular.
Two times as many leaders at digitally mature enterprises felt confidence in their capacity to swiftly reallocate resources to meet changing demands compared to those whose companies are still falling behind the curve in digital transformation, a poll by Workday found.
Transformation "completely alters what you know about your clients," Change Logic LLC managing principal Andrew Binns said. "In addition, it alters the nature of the connections you may establish with clients.
Customers' personal information may be gathered, stored, and analyzed with the use of digital technology. Companies may utilize data analysis and artificial intelligence (AI) to obtain a deeper understanding of their customer’s preferences and requirements, enabling them to build and deliver personalized goods and services.
Organizations that have undergone a digital transformation are better prepared to anticipate changing consumer needs and shifting market dynamics because they have stronger customer engagement activities.
Companies in all sectors may now generate new goods and services that they couldn't before because of digitalization. Contractors and consumers may now be connected via internet services provided by tool manufacturers.
Virtual on-demand workout instruction may now be delivered via home gym equipment of all kinds. Rentable clothing is available from retailers that have carefully picked their collections.
Companies can better develop and establish new niches because of digital. Amazon and Google aren't the only ones doing this, despite the fact that they receive the most attention.